Flexible memberships can be cancelled any time after the first month. To cancel, please submit a request through our Help Centre before your next payment is due. Any payments that have already been processed cannot be refunded. Once your cancellation has been processed, the membership will remain valid until the end of the current billing cycle.
Please note, it you email once your payment has been processed, we cannot partially refund this and cancel a membership with immediate effect.
Please submit a ticket and we can cancel your account for you.