Flexible memberships can be cancelled any time. To cancel, please submit a request through our help centre.
We aim to respond to all requests as quickly as possible, but it may take up to 72 hours to process your cancellation. Please bare this in mind if you would like to cancel before your next payment is due.
If your request is received but not resolved by our team before your next payment is due, we can in most cases refund the payment. Please note that we cannot refund a membership charge if your membership has been used to attend classes.