LATE-COMER POLICY

For health and safety reasons, BLOK reserves the right to refuse entry to anyone not signed in and ready for their class after its start time. Customers who are more than 5 minutes late to the studio will not be admitted into class. Please note that there is no exception to this rule.

If a class is waitlisted latecomers will immediately forfeit their booked spot. In circumstances when there is no waitlist, latecomers may be granted entry to a class up to 5 minutes late at Front of House discretion.

This policy is in place to ensure classes start on time and that you get the benefits of a full workout. It’s also there to prevent injury and to be mindful of the teacher & other participants in the class.

We operate a 0 minute latecomer policy for all Barre classes. This policy is in place to avoid disruption as our Barre classes are synchronized to music. 

Please respectour Front of House teams at all times. Where possible they will enroll you into an alternative class later that day.

In order to avoid cancellation penalties, you must cancel your reservation a minimum of 12 hours before the start of the class. You can manage all of your class bookings online by logging intothe BLOK app or by calling the studio directly.