For health and safety reasons, BLOK reserves the right to refuse entry to anyone not signed in and ready for their class after its start time. Customers who are more than 5 minutes late to the studio will not be admitted into class. Please note that there is no exception to this rule.
If a class is waitlisted latecomers will immediately forfeit their booked spot. In circumstances when there is no waitlist, latecomers may be granted entry to a class up to 5 minutes late at Front of House and Trainer discretion.
This policy is in place to ensure classes start on time and that you get the benefits of a full workout. It’s also there to prevent injury and to be mindful of the teacher & other participants in the class.
Please respect our Front of House teams at all times. Where possible they will enroll you into an alternative class later that day.
Don't forget, in order to cancel a class reservation and return the class credit to your account, you must cancel your spot 12 hours before the start of the class. You can manage all of your class bookings online by logging into your BLOK account or by calling the studio directly.