For health and safety reasons, BLOK reserves the right to refuse entry to anyone not signed in and ready for their class 5 minutes after it begins. Customers who are more than 5 minutes late to the studio will not be admitted into class.
This policy is in place to ensure that the class starts on time and that you get the benefits of a full workout. It’s also to prevent injury and to be mindful of the teacher & other participants in the class.
Please note that there is no exception to this rule. We’d like you to respect our front-of-house teams, they will do their best to enroll you into an alternative class later that day.
In order to cancel a class reservation and return the class credit to your account, you must unreserve 12 hours before the start of the class. You can manage all of your class bookings online by logging into your BLOK account or calling the studio directly.