TERMS AND CONDITIONS
Manchester- This membership allows access of up to 10 classes per month at BLOK Manchester or Livestream classes on BLOKtv.
Clapton - This membership allows access of up to 10 classes per month at BLOK Clapton, BLOK Manchester or Livestream classes on BLOKtv.
Shoreditch - This membership allows access of up to 10 classes per month at BLOK Shoreditch, BLOK Clapton, BLOK Manchester or Livestream classes on BLOKtv.
This membership comes with a BLOK Black Card, entitling you to a 10% discount accross all in-studio cafe and retail products, as well as exclusive discounts at our fashion, food and lifestyle partner brands, priority booking and waitlist, and access to members only invitations on the BLOK social calendar.
This membership automatically renews every 30 days and can be cancelled at any time after the first month. To cancel, please submit a request through our Help Centre before your next payment is due. Any payments that have already been processed cannot be refunded. Once your cancellation has been processed, the membership will remain valid until the end of the current billing cycle. We cannot partially refund membership payments and cancel a membership with immediate effect.
Classes can be cancelled up to 12 hours before the class. If a class is cancelled after this time the credit will be forfeited. Unused classes will not roll over into the following month.
Should you go away for work or on holiday, this membership can be frozen so you are not charged for the time you are away. Please submit a request through our Help Centre, giving us at least 14 days notice.
Failed payments will be passed onto an external company for collection, an additional collection fee of 30% of the outstanding balance will be charged.
Membership prices may increase once per year. Price increases will always be communicated, and members will be given the opportunity to cancel their membership in compliance with our cancellation policy.
All BLOK customers have the right to use our services, free from harassment, advances or predatory behaviour.
We want our customers to be happy with the services they receive. If you are unsatisfied with our offering you have the right to complain and may be refunded. Please get in touch with a member of our customer service team via our online Help Centre.