5 CLASS PACK - TERMS AND CONDITIONS

TERMS AND CONDITIONS

Manchester - This pack of 5 Standard classes is valid for BLOK Manchester and Livestream classes.

Leyton - This pack of 5 Standard classes is valid for BLOKspace Leyton, BLOK Manchester and Livestream classes.

Clapton - This pack of 5 Standard classes is valid for BLOK Clapton, BLOKspace Leyton, BLOK Manchester and Livestream classes.

Shoreditch - This pack of 5 Standard classes is valid for BLOK Shoreditch, BLOK Clapton, BLOKspace Leyton, BLOK Manchester and Livestream classes.

By purchasing this credit package you are acknowledging that you understand our latecomer policy.

These classes are valid for 2 months only and are non-refundable and non-transferable. Unused and expired class credits are also non refundable.

We are able to extend the validity of a class pack for as many days as you have credits remaining. 

These credits are valid only against Standard classes, credits for Premium classes must be purchased separately. 

We want to reward customers that commit to regularly attending BLOK classes using class packs, so we provide the option to enable auto top-up, which gives a discount in exchange for automatically repurchasing as soon as a class pack runs out. For more information, please read our auto-top up terms and conditions. 

We may be able to extend the validity of your class pack in cases of injury, illness or pregnancy but will require medical evidence in the form of a doctors, physio or hospital note. 

To extend the validity your class pack, please submit a request through our help centre. We aim to respond as quickly as possible, but it may take up to 72 hours to process your request. Extensions cannot in any circumstance be applied retrospectively.

Once expired, we are unable to reinstate a class pack. 

All BLOK customers have the right to use our services, free from harassment, advances or predatory behaviour.

We want our customers to be happy with the services they receive. If you are unsatisfied with our offering you have the right to complain and may be refunded. Please get in touch with a member of our customer service team via our help centre.

Please note 5 Class Packs purchased with the code BLOK140123, are valid for 2 months.